The polymer industry is changing rapidly – new materials, stricter specifications, volatile markets. This makes it all the more important to be close to our customers and to understand their needs precisely. That's why we took a survey. What we particularly like about the results is that we perform well in those areas where it counts for your success.
- Sales: fast responsiveness, high reliability and professional competence – this is what characterizes our sales team according to your feedback. This encourages us to continue to focus on personal advice and customized solutions.
- Logistics: thanks to regular reports on delivery status and timely processing, our customers feel very well supported from order to delivery. Planning reliability, fast deliveries and the reliable availability of materials will continue to be our top priorities in the future.
- Digital services: our customer portal received particularly positive feedback – a sign that our digital solutions offer real added value. We are continuing to develop digital tools to make your day-to-day work easier.
- Sustainability: our wide range of recyclates in particular is increasingly in the spotlight. We support you in achieving your sustainability goals. To this end, we are further expanding our portfolio of recyclates and biopolymers, making our carbon footprint transparent and providing you with comprehensive advice.
We would like to thank everyone who took part in the survey! Your answers and comments will help us to develop our Meraxis services in line with your expectations.
Do you have any further suggestions or questions? Feel free to contact us:
